E-commerce Fulfillment

How eCommerce fulfillment works with SYTO

1. Warehousing

SYTO handles the full range of logistics processes:

• Secure warehousing with ongoing stock monitoring
• Careful picking & packing — including “white glove” services, if required
• Inserting printed invoices, leaflets, or product samples
• Shipping and handling of returns and complaints

Our Polish warehouses are IFS Logistics certified and regularly audited.
We ensure reliable B2B and B2C deliveries:

• 24/48h shipping across Europe
• Domestic and international distribution

2. Pick & Pack

Orders are picked and packed within minutes of placement to ensure quick delivery. We use packaging methods that ensure both product safety and professional appearance.

3. Shipping

We handle every aspect of shipping logistics, including:

• Negotiating competitive shipping rates
• Managing complex shipping scenarios
• Offering flexible delivery options — from domestic economy to worldwide express

4. Returns Management

Returns are processed efficiently at SYTO fulfillment centers:

• Quality checks & restocking: returned items are inspected and re-entered into inventory
• Return tracking: we collect, organize, and update your stock while your customers receive refunds, exchanges, or store credit

5. Additional Services

• Personal account manager
• Email and phone support
• Assistance with claims and lost/delayed shipments